###### Version 1.05 dated April 15, 2026

This document is an English adaptation of «Положение о тарифных планах подписки» originally drafted in Russian. In the event of any disputes subject to resolution in courts of the Russian Federation, the Russian-language version shall prevail.

The text of this document is an integral part of the Terms of Use. All terms and definitions used in this Provision on subscription tariffs (hereinafter – the "Provision") are adopted according to Section 1 of the Terms of Use.

## 1. General Principles
1.1. The License is provided under the terms of the Tariff selected by the Administrator.

1.2. All Tariffs provide identical functionality, except for restrictions on the number of supported (active) Connected Chats. Tariffs can be paid and/or free (not requiring payment).

1.3. Tariffs may be changed by the Developer no more than once every 30 (Thirty) calendar days. Changes in Tariffs do not apply to the already paid period of use of the Application. New Tariffs apply only to subsequent payment periods (access renewals).

1.4. The License is considered active until the expiration date specified in the Application interface. If no expiration date is specified, the License is considered to have the maximum duration (according to clause 1.6).

1.5. The term "day" in the Application refers to an interval of 24 hours.

1.6. The maximum allowable period from the current moment to the expiration date is 730 days (2 years).

1.7. Under "Subscription" in the Application is meant a combination of a selected Tariff and the number of days of the License.

## 2. Order of Access Provision
2.1. Upon first launch of the Application, the Administrator is automatically assigned a free Tariff.

2.2. To increase the number of supported Connected Chats, the Administrator must change the Tariff in the Admin Panel and pay the License Fee (for paid Tariffs).

2.3. The right to use the Application is considered granted to the Administrator for the period paid by them (or provided free of charge under the terms of the Tariff) from the moment the corresponding information about the License activation appears in the Application interface.

## 3. Financial Terms
3.1. The amount of the License Fee is determined in accordance with the Tariffs active at the time of payment, which are available in the Application interface.

3.2. All payments are made in the internal currency of the Telegram messenger — Telegram Stars.

3.3. Payment for the License (Subscription renewal) is carried out through the tools and interface provided by the Telegram messenger. The Developer does not collect or store the User's bank card data or other payment information, as the payment process is entirely on the side of Telegram.

3.4. Changing the Tariff and Subscription

3.4.1. The Administrator can change the current Tariff to another one at any time.

3.4.2. Changing the Tariff with an increase in the number of Connected Chats (Upgrade) requires payment for at least 1 (One) day of the License under the new Tariff.

3.4.3. When performing an Upgrade, the remaining unused days of the previous Tariff are converted into additional days of the new Tariff according to the cost ratio of the Tariffs.

3.4.4. Changing the Tariff with a decrease in the number of Connected Chats (Downgrade) is possible only if the number of currently active Connected Chats does not exceed the limit of the new Tariff.

3.4.5. When performing a Downgrade, the current number of days of the License is recalculated towards an increase according to the cost ratio of the Tariffs.

3.4.6. Conversion and recalculation of the number of days occur automatically in the Application at the time of changing the Tariff.

3.4.7. The cost of one day under the Tariff is calculated by dividing the cost of the Tariff for 30 days by 30.

3.4.8. When calculating the cost of one day, rounding is performed to the second decimal place (0.01 Telegram Stars) according to mathematical rules.

3.4.9. The final number of License days after recalculation is always rounded down to the nearest whole integer.

3.4.10. Fractional residues of Telegram Stars arising during calculations and rounding (clause 3.4.9) are not returned to the Administrator and are recognized as the Developer's expenses for processing the operation.

3.4.11. Transition to a free Tariff is possible at any time, provided that the number of active Connected Chats corresponds to the limits of the free Tariff. In this case, the remaining paid days of the License are canceled without automatic refund (see section 3.5).

3.5. Refund Policy

3.5.1. The License Fee for the granted right to use the Application is not subject to refund after the start of the period of use of the Application.

3.5.2. Refund of the License Fee is made for full unused days of the License in the following cases:
  - upon unilateral refusal of the Licensee to use the Application;
  - upon transition to a free Tariff (clause 3.4.11);
  - upon the Licensor's decision to terminate support for the Application or its liquidation.

3.5.3. In the event of termination of the Application's operation at the initiative of the Licensor, the Licensor shall notify the Licensee at least 30 (Thirty) calendar days in advance via the Application interface or by email.

3.5.4. The refund amount is calculated based on the monetary equivalent of the unused balance on the date of processing the request by the support service according to the rules set forth in clauses 3.4.7-3.4.9 of this Provision.

3.5.5. To carry out a refund, the Licensee sends the Licensor an official application (a scanned copy on the organization's letterhead with signature and seal) to the email address [support@tgcrew.ru](mailto:support@tgcrew.ru) with the mandatory indication of the technical identifier of the Administrator's account in the Application.

3.5.6. The refund of funds is carried out by the Licensor within 10 (Ten) working days from the moment of confirmation of receipt of the application using the Licensee's details from which the payment was made.